MercadoLibre Store Management
Grow faster on MercadoLibre with expert marketplace support! From catalog setup to ad campaigns and fulfillment, we manage it all—so your MercadoLibre store can grow profitably across Latin America
MercadoLibre is Latin America’s leading ecommerce platform—with over 100 million active users and a powerful logistics and payments ecosystem. But selling on MercadoLibre comes with unique challenges: each country has its own requirements, pricing sensitivities, and buyer behaviors. Our MercadoLibre Store Management service gives you a dedicated team that handles everything: account setup, listing optimization, fulfillment logistics, ads, customer service, and compliance. We help you launch and grow across multiple countries—without the complexity.
Challenges
Selling on MercadoLibre offers immense potential, but many brands struggle with:
Complex regional differences
Each country (Mexico, Brazil, Argentina, etc.) has different taxes, currency rules, and shipping regulations.
Listing rejections and penalties
Strict catalog requirements can cause visibility loss or account restrictions.
Customer service burden
Fast response times and local-language support are required to maintain seller ratings.
Lack of cross-country analytics
Measuring performance across countries without unified dashboards is time-consuming.
We’ve built systems to simplify MercadoLibre growth—and solve problems before they affect your sales.
Transform your business idea into a reality with Digital Sync 4 Steps Process
Our process has been designed to ensure that you are fully equipped to expand your brand on MercadoLibre and succeed in today’s competitive marketplace.
Step 1
Planning and Analysis
Market Research
We take a comprehensive approach to market research, including competitive analysis of the product niche, sales volumes, and pricing. We study your competitors to collect analytics on all brand products in the marketplace.
Product Strategy
Our team assists with assortment and pricing planning for each selected country and helps you to calculate the project economy.
Compliance
Our team ensures that you play by the rules by conducting audits of compliance with country and marketplace requirements; legal, banking, and product compliance.
If needed, we organize import and customs clearance of your goods.
Step 2
Launch and Operation of a MercadoLibre Storefront
Marketplace onboarding & store setup
We guide you through a smooth setup and ensure all technical, legal, and tax elements are handled correctly.
MercadoLibre Seller Center setup
Product category mapping & ASIN matching
Regional tax, invoice & documentation compliance
Store branding, shipping, and service policies
Catalog & content optimization
We optimize your listings to improve search visibility, conversion rates, and content health across all countries.
Titles, bullets & descriptions in local languages
Image enhancements & mobile-ready formats
Category-specific SEO and attributes
A/B testing for product positioning
Price, logistics & fulfillment strategy
We help you win the Buy Box (Carrito de Compras) while keeping margins and logistics under control.
Country-specific pricing and promotions
Full (Ful) vs. Non-Full (Flex) fulfillment setup
Inventory sync and real-time availability
SLA tracking and shipping automation
Step 3
Advertising and Customer Experience
Mercado Ads campaign management
We manage campaigns that boost your visibility and drive conversion throughout the buyer journey.
Sponsored products & display campaign setup
Keyword and product targeting
Budget management, pacing & country-level reporting
Campaign refreshes and seasonality support
Storefront experience & brand engagement
We create a consistent, high-converting brand presence across your MercadoLibre store to drive trust and long-term loyalty.
Storefront design and merchandising strategy
A/B testing of featured collections and product arrangement
Branded content creation (banners, icons, product visuals)
Cross-category promotion and curated landing pages
Localization of brand voice, imagery, and messaging
Customer service & rating protection
We help maintain your seller reputation by staying responsive and compliant with local expectations.
Automated message response and escalation flows
Order dispute handling and rating analysis
Local-language support via partners or automation
Negative review mitigation strategy
Step 4
Reporting and Analytics
Competitor monitoring & insights
We give you a competitive edge with actionable intelligence from the region’s top sellers.
Price and catalog comparison tools
Review mining & sentiment tracking
Top-performer tracking by category and geography
Buy Box & ad placement trend reporting
Reporting & marketplace analytics
We turn raw marketplace data into clear, actionable insights—so you always know where you stand and what to do next.
Custom KPI dashboards
Weekly growth & efficiency reports
Ad performance breakdowns
Strategic recommendations from your account team
End-to-end MercadoLibre management, built for cross-border scale
Whether you’re selling in one country or managing regional growth across LATAM, we act as your local partner for operational success.
✔ Trusted by global brands expanding into Latin America
✔ Experts in cross-border ecommerce, taxes & logistics
✔ Native-language support and regional campaign execution
✔ Real-time dashboards and proactive issue resolution
Syntes AI Platform
Accelerate your LATAM operations with automation and intelligence - Powered by Syntes AI Platform
The
The Syntes AI Platform brings powerful automation and analytics to your MercadoLibre operations. From feed and price optimization to fulfillment routing and customer service workflows, we simplify complexity at scale.
With Syntes AI, you benefit from:
Automated listing and pricing updates across countries
Centralized dashboards for multi-country performance
Language-aware product content and customer comms
Up to 80% faster operations with fewer errors
Let your catalog work smarter across Latin America—with AI-driven precision.
Want to know more about Syntes AI Platform?
Launch & Grow on MercadoLibre
Digital Sync offers comprehensive set of services to expand brand’s reach on MercadoLibre
Digital Sync is a Verified MercadoLibre Selling Partner, which gives significant advantages in promoting your brand
Whether you are already an MercadoLibre seller or just starting, we help your brand to expand.
Syntes AI Platform has a special application designed to meet MercadoLibre requirements
Grow your business and reach more customers worldwide on MercadoLibre with Digital Sync
Join D2C Geek newsletter
Get weekly updates about trends, strategies, and solutions in the world of Direct-to-Customer (D2C) business.
Available for free